Terms of service
Last Updated: April 25, 2026
This website is operated by L’ORA Beauty LLC. Throughout the site, the terms “we,” “us,” and “our” refer to L’ORA Beauty LLC. By visiting our website, purchasing from us, or using any part of our site, you agree to be bound by these Terms of Service.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use our website or purchase our products.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have given us permission to allow any minor dependents to use this site.
You may not use our products, website, or services for any unlawful or unauthorized purpose. You may not violate any laws in your jurisdiction while using our website.
2. Our Products
L’ORA Beauty LLC provides luxury fragrance products, including eau de parfum and related fragrance goods.
Product descriptions, images, pricing, and availability may change at any time without notice. We make every effort to display product colors, packaging, and details as accurately as possible, but we cannot guarantee that your device’s display will show colors or materials exactly as they appear in person.
Fragrance is personal and may smell different from person to person based on skin chemistry, environment, and usage.
3. Orders and Payment
When you place an order through our website, you agree to provide current, complete, and accurate billing, shipping, and account information.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, product availability, errors in pricing or product information, or unauthorized activity.
All prices are listed in U.S. dollars unless otherwise stated. Taxes, shipping fees, and any applicable charges will be calculated at checkout.
4. Shipping and Delivery
Shipping times are estimates and are not guaranteed. Once an order has been transferred to the shipping carrier, delivery timing is controlled by the carrier.
L’ORA Beauty LLC is not responsible for delays caused by shipping carriers, weather, incorrect shipping addresses, customs, or circumstances outside of our control.
If your package is marked as delivered but has not been received, please contact the shipping carrier first. You may also contact us for support.
5. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy, available at:
https://loraparfum.com/policies/refund-policy
Due to the personal nature of fragrance products, opened, used, or tested items may not be eligible for return.
6. Accuracy of Information
We do our best to ensure that all information on our website is accurate, complete, and current. However, there may occasionally be errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping charges, or delivery times.
We reserve the right to correct any errors, update information, or cancel orders if any information on the website is inaccurate at any time without prior notice.
7. Promotions and Discounts
Promotions, discount codes, and special offers may be subject to separate terms and conditions. We reserve the right to modify, suspend, or cancel promotions at any time.
Discount codes may not be combined unless specifically stated.
8. SMS Terms of Service
By opting into SMS from a web form, checkout page, or other medium, you agree to receive SMS messages from L’ORA Beauty LLC.
These messages may include account notifications, order updates, delivery notifications, customer support messages, product launch updates, restock alerts, promotional offers, and marketing messages.
Messaging frequency may vary. Message and data rates may apply.
To opt out at any time, text STOP. For assistance, text HELP or visit our website at www.loraparfum.com.
For more information, visit our Privacy Policy at:
https://loraparfum.com/policies/privacy-policy
And our Terms of Service at:
https://loraparfum.com/policies/terms-of-service
9. Email and Marketing Communications
By subscribing to our email list or providing your email address at checkout, you may receive order-related messages, customer support communication, product updates, launch announcements, or promotional emails from L’ORA Beauty LLC.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
10. Intellectual Property
All content on this website, including but not limited to text, product names, fragrance names, logos, graphics, images, packaging designs, icons, and website design, is owned by or licensed to L’ORA Beauty LLC.
You may not copy, reproduce, distribute, modify, sell, or exploit any part of our website, brand assets, product content, or intellectual property without our written permission.
11. User Comments, Reviews, and Submissions
If you submit reviews, comments, photos, feedback, testimonials, or other content to us, you agree that we may use, edit, publish, display, or share that content for business, marketing, or promotional purposes.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or personal rights. We may remove content that we determine to be inappropriate, offensive, misleading, or unlawful.
12. Prohibited Uses
You may not use our website or services:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe upon our intellectual property or the rights of others
- To submit false or misleading information
- To upload viruses, malware, or harmful code
- To interfere with the security or operation of the website
- To collect or track personal information of others
- To spam, phish, scrape, crawl, or engage in fraudulent activity
We reserve the right to terminate your access to our website or services for violating these Terms.
13. Third-Party Links and Services
Our website may include links to third-party websites, payment processors, shipping providers, apps, or services. We are not responsible for the content, policies, practices, or accuracy of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
14. Disclaimer of Warranties
Our website, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
15. Limitation of Liability
To the fullest extent permitted by law, L’ORA Beauty LLC shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.
This includes, but is not limited to, damages related to lost profits, lost data, order delays, product use, website errors, or third-party services.
16. Indemnification
You agree to indemnify and hold harmless L’ORA Beauty LLC, its owners, employees, contractors, partners, suppliers, and affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.
17. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes are posted means you accept those changes.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.
19. Contact Information
Questions about these Terms of Service may be directed to us at:
L’ORA Beauty LLC
Email: hello@loraparfum.com
Phone: 866-626-LORA
Website: www.loraparfum.com